internal communications for your business

Vivienne Heffernan - Freelance Communication specialist

Internal communications are so often
about improvising; let’s make sure yours
are purposeful, impactful and actionable

About Vivienne

High energy, big impact! An exceptional communications professional with 20 years’ experience, my passion is creating communications that get employees fired up to deliver results in a fast-paced environment. 

I partner with leaders to deliver communications that are personal, impactful and actionable. I ignite a spirit of teamwork in your organization by implementing effective, employee-focused initiatives. Everyone who works with me credits their progress to something they call the ‘Viv factor’ – my energy, commitment and impact! As one client said: I’m a turbo boost for any organisation.

I have spent the last 15 years working in Internal and Employee Communications. I have managed global teams and worked as a sole contributor at Uber, Royal Philips, ING and ABN AMRO. Before moving to the Netherlands in 2007, I spent six years managing communications for members of the Irish parliament. In each of these positions, I delivered campaigns that had a lasting impact, while also managing the occasional crisis or two.

Nowadays I live in Zeist, am married to Joost and we have two children, Max and Amber.

Here's what I bring to the table:

20 years’ experience in communications, a passion for helping leaders to build winning teams, and the ‘Viv factor’ – energy, commitment, impact. As one client said: I’m a turbo boost for your organisation.

My services

From providing expert advice to delivering engaging communications campaigns, from coordinating team events to driving transformational change, I do the A to Z of internal communications.

Always with the ‘Viv’ factor!

Internal communications strategy

Let me craft and coordinate a strategy that gets everyone behind your business goals: an effective cadence, creative concepts and eye-catching tools that stand out from the clutter and mobilize your teams.

Interim communications support

Have a team member taking temporary leave? Need someone to manage project communications for a reorganisation, acquisition, new strategic direction? I am ready to seamlessly fill that position for you.


I managed major company transformations throughout my career. Leverage this experience, together with my training in change management and team facilitation, to inspire your teams to drive long-lasting change.


When your company culture fully supports your business strategy, the results are amazing – and communications plays a vital role. I’ll bring to life the desired behaviors, symbols, stories and even company legends to help you realize your business goals.

Crisis communications management

As I learned from my years in politics, getting news to people (first!) is fundamental during a crisis. Count on me to make sure it’s done at the right time, with the right tone and through the right channels – so you have one less thing to worry about.

Vivienne Heffernan